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| Turquoise
Tours and Travel Ltd. is committed to ensuring our customers'
privacy and security of all information collected. In accordance
with the privacy legislation introduced on December 21, 2001,
this Privacy Policy outlines the information collection practices
utilised by Turquoise Tours and Travel Ltd., how that information
is used and the choices you can make about the way the information
you provide to us is collected and used. |
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The
information we collect |
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When
you make a booking via the Turquoise Tours and Travel Ltd.
web site, we need to collect information about you to process
the transaction and fulfil your order. This information
includes, but is not limited to, details such as your name,
your contact details (email, phone, fax) and your credit
card details. When you submit a request via our email support
forms, we also collect your name and email so that we may
respond to your request or query as quickly as possible.
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How
we use the information |
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When
you book with Turquoise Tours and Travel Ltd. and submit
a booking request, we use the collected information in several
ways:
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Personal identification and verification
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To complete your hotel reservation
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To allow us to contact you for customer service, if
required
- To
make improvements to the Turquoise Tours and Travel Ltd.
web site
In addition, your email address is collected
to send you an email message with your confirmation invoice.
As a client of Turquoise Tours and Travel Ltd. you will
occasionally receive updates from us about special rate
offers, newsletters and any noteworthy changes to the website.
However, you may always decline to receive these email messages.
Please see our Opting Out policy described below.
We disclose your information to third parties (such as our
hotels) only for the purpose of completing your transaction
with us, providing the above services to you and for the
purposes of associated administration. We do not sell, rent
or trade your personal information to third parties for
marketing purposes.
Like most web sites, there is certain information we automatically
track, including the URL that you just came from, the browser
you are using and your IP address. This data is utilised
to improve the services of Turquoise Tours and Travel Ltd.
and does not include any personally identifying information.
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Our
commitment to data security |
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All
information you provide to Turquoise Tours and Travel Ltd.
is transmitted using SSL (Secure Socket Layer) encryption.
SSL is a proven coding system that lets your browser automatically
encrypt, or scramble, data before you send it to us. |
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Cookies |
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We may, from time to time, use "cookies"
to store your preferences, record session information and
collect information on how you visit and access our Web
pages. We collect information on the Web pages visited by
our customers in order to help us to continue improving
our services.
"Cookies" are pieces of information that our Web
page transfers to your computer's hard disk for record-keeping
purposes. Cookies can make the Web more useful by storing
information about your preferences on a particular site.
The use of cookies is an industry standard and many Web
sites use them to provide useful features for you. Cookies
in and of themselves do not personally identify you, only
your computer.
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Opting
out of promotional information |
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We
at Turquoise Tours and Travel Ltd. work hard to provide
our clients with the best possible rates in all our hotels.
From time to time, we will send our members newsletters,
updates and specials for hotels in certain areas. You will
only receive this correspondence if you have chosen to do
so and we hope that you will find these items informative
and useful. However, should you choose to not receive them
in the future, you will have the ability to unsubscribe
from the mail database by clicking on the Unsubscribe link
at the bottom of each email. |
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How
to contact us |
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This
policy may be revised from time to time, as new features
are added to the site or the legislation changes. Please
check back periodically for updates and additions. If you
have any concerns or queries about the Privacy Policy of
Turquoise Tours and Travel Ltd. or would like more information,
please contact us on turquoise@turquoise.co.uk.
We will attempt to respond to all reasonable concerns or
inquiries within three business days of receipt. |
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